Privacy Policy

Who we are

Torsivity is a home-decor brand operated by Disit Precision. This policy applies to torsivity.com and orders or enquiries handled by us through WhatsApp, email, or phone.

Information we collect

When you contact us or place an order, we may collect:

• Your name, phone number, email address, and delivery or billing address.
• Order details, messages, delivery updates, and refund information.
• Payment confirmation and transaction references. We do not need your card PIN, UPI PIN, or banking password.

When you use our website, we may automatically collect:

• Your IP address, browser or device information, referrer, and approximate location.
• Pages viewed, links clicked, scroll depth, visit duration, and campaign information.
• Random visitor and session identifiers stored in your browser.

We use our own website analytics. Google Analytics may also be used when enabled on the site. Your browser can clear locally stored identifiers and may offer controls for cookies or similar technologies.

How we use information

• To answer enquiries, confirm orders, collect payment, and provide support.
• To pack, ship, track, return, replace, or refund products.
• To operate, secure, understand, and improve our website and service.
• To prevent misuse and meet tax, accounting, consumer-protection, and other legal duties.

When we share information

We share only what is reasonably needed with service providers such as payment providers, couriers, hosting and analytics providers, and professional advisers. We may also disclose information when required by law or to protect our legal rights. If you choose WhatsApp, Instagram, or another external service, that provider also handles information under its own privacy terms.

We do not sell or rent your personal information.

Storage, transfers, and retention

Some providers may process information outside your state or country. We keep detailed website analytics for about 13 months. Order, payment, support, visitor-summary, and business records are kept only as long as reasonably needed for service, security, accounting, tax, dispute, or legal purposes.

Your choices

You may ask to access, correct, or delete personal information we control, or withdraw a consent you previously gave. Email contact@torsivity.com. We may retain information where the law requires it or where it is needed to complete an order or resolve a dispute.

Children and security

Our products are intended to be ordered by adults. A person under 18 should order through a parent or guardian. We use reasonable safeguards, but no online system can be guaranteed to be completely secure.

Contact and complaints

Bansi Patolia, Proprietor and Grievance Officer
Disit Precision
31, Viva Industrial Park, Rohisa, Gujarat 387130, India
contact@torsivity.com
+91 91046 57596

We may update this policy when our practices or legal requirements change.